Skip disability assistance statement.

Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at (915) 261-7885 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

Privacy Policy

The Furniture Outlet SMS & Website Privacy Policy

Effective Date: March 6, 2025

Your Privacy Matters

At The Furniture Outlet, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you interact with us via SMS (text messaging) or through our website.

Information We Collect

  • SMS: When you text us, we collect your phone number and the content of your messages.
  • Website: We may collect information like your IP address, browser type, pages visited, and referring website. If you submit forms, we collect the information you provide.

How We Use Your Information

  • To Respond to You: We use your information to answer your questions, provide customer support, and fulfill your requests.
  • Marketing: With your consent, we may send you text messages about promotions, sales, and other updates. You can opt out of these messages at any time by replying with "STOP".
  • Improve Our Services: We may use your information to analyze trends, improve our website and offerings, and better understand customer needs.

Sharing Your Information

We may share your information with:

  • Service Providers: Companies that help us with things like payment processing, data analytics, and SMS marketing platforms. These providers are obligated to protect your information.
  • Legal Compliance: We may disclose information if required by law or legal process.

Data Security

We take reasonable measures to protect your information, but no method is 100% secure. We cannot guarantee the absolute security of your data.

Your Choices

  • SMS: You can opt out of marketing texts by replying "STOP".
  • Website: You can manage cookie preferences in your browser settings.

Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect information from children.